Legal notice

The purpose of these conditions is to establish and regulate the terms of use of the website http://www.becordial.com (referred to hereafter as the ‘website’).

Accessing and browsing the website or using its services imply the express and full acceptance of each and every one of these general conditions of use in this legal notice, including the general and specific contract conditions and the privacy policy and cookie policy concerning why we process the data you provide us with. Please read the following carefully.

  1. OWNER

In accordance with Law 34/2002 of 11 July on Information Society and Electronic Commerce Services, the identifying details of the owner of the website you are browsing are:

INVERSIONES Y GESTIONES TURÍSTICAS, SA

CIF [Tax ID]: B35099316

Calle Cartago, 22, 1ª Planta, El Tablero, 35109, San Bartolomé de Tirajana

Entered in the Companies Register of Las Palmas, Sheet 24, Volume 1661, Page GC-30714, 1st entry.

  1. INTELLECTUAL PROPERTY

INVERSIONES Y GESTIONES TURÍSTICAS, SA is the holder, and has the corresponding permit, of the rights to use the website’s intellectual and industrial property.

All the website contents, including the graphic design, source code, logos, text, graphics, illustrations, photographs and other elements appearing on the website are the exclusive property of INVERSIONES Y GESTIONES TURÍSTICAS, SA, unless otherwise stated.

Under no circumstances will it be understood that a user’s access and browsing imply a waiver, transmission, licence or total or partial transfer of these rights by INVERSIONES Y GESTIONES TURÍSTICAS, SA, of any other right related to its website and the services offered on it.

Modifying, copying, reusing, exploiting, reproducing, publicly communicating, making second or later publications, loading files, sending by email, transmitting, using, processing or distributing of any kind of all or part of the contents included on the website for public or commercial purposes is prohibited without the express written authorisation of INVERSIONES Y GESTIONES TURÍSTICAS, SA or, if applicable, of the corresponding right holder.

Consequently, the user recognises that any reproduction, distribution, marketing, transformation and, in general, any other form of use by any procedure of all or part of the contents of this website is an infringement of the website owner’s or the right holder’s intellectual and/or industrial property rights.

  1. USE OF THE WEBSITE

The user undertakes to use the website, its contents and services in accordance with current regulations and this legal notice.

Similarly, the user is not to use the website or the services provided through the website for purposes or effects that are illegal or contrary to the content of this legal notice, detrimental to third-party interests or rights or that might in any way harm, disable or deteriorate the website or its services or impede normal enjoyment of the website by other users.

The user also expressly undertakes not to destroy, alter, disable or in any other way damage the data, programs, electronic documents and other content found on this website.

The user undertakes not to hinder the access of other users to the service through the mass consumption of the computer resources through which the website owner provides the service and not to perform actions that damage, interrupt or cause errors in those systems.

The user undertakes not to introduce programs, viruses, macros, applets, ActiveX controls or any other logical device or sequence of characters that cause or are capable of causing any type of alteration in the website owner’s or third-party computer systems.

The user is responsible for appropriately safeguarding and keeping confidential any identifiers and/or passwords supplied by the website, and the user undertakes not to transfer their use to third parties, on either a temporary or permanent basis, nor to allow access to other people.

The user will be responsible for the illicit use of the services by any unlawful third party who uses a password for that purpose as a result of the user’s non-diligent use or loss of this password.

As a result of the above, the user is obliged to immediately notify the website managers of any event that enables the improper use of identifiers and/or passwords, such as theft, loss or unauthorised access, so that they can be cancelled immediately.

If you do not notify us of these events, INVERSIONES Y GESTIONES TURÍSTICAS, SA will be exempt from any liability that might arise from the improper use of identifiers or passwords by unauthorised third parties.

  1. WEBSITE OPERATION

INVERSIONES Y GESTIONES TURÍSTICAS, SA excludes any liability that might arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of the electronic system that have not been caused by the website owner.

INVERSIONES Y GESTIONES TURÍSTICAS, SA also excludes any liability that might arise when the electronic system hangs or freezes due to deficiencies or an overload in telephone lines or the Internet, and from any damage caused by third parties through unlawful interference that is beyond the control of INVERSIONES Y GESTIONES TURÍSTICAS, SA

INVERSIONES Y GESTIONES TURÍSTICAS, SA may temporarily discontinue access to the website for maintenance, repairs, updates or improvements without any prior notice.

  1. LIABILITY

INVERSIONES Y GESTIONES TURÍSTICAS, SA does not guarantee the lawfulness, reliability, usefulness, veracity or exactness of third-party services or information provided through the website.

The user is the only person responsible for any infringements they may commit or the damage they may cause due to the inappropriate use of the website and INVERSIONES Y GESTIONES TURÍSTICAS, SA, its shareholders, group companies, collaborators, employees and representatives are exonerated of any kind of liability that might arise from the user’s actions.

INVERSIONES Y GESTIONES TURÍSTICAS, SA will make every reasonable effort to provide up-to-date and reliable information on the website. Nevertheless, the website owner does not guarantee that there are no errors or possible inaccuracies and/or omissions in third-party content accessible through this website.

The user is the only person responsible for any claim or legal action in or out of court brought by third parties against the website owner based on inappropriate use by the website user. If applicable, the user will pay all the costs, expenses and settlements requested from INVERSIONES Y GESTIONES TURÍSTICAS, SA arising from these claims or legal action.

  1. JURISDICTION AND APPLICABLE LAW

This legal notice will be governed and interpreted in accordance with Spanish legislation.

INVERSIONES Y GESTIONES TURÍSTICAS, SA and the user expressly submit to the courts of the city of Las Palmas de Gran Canaria, Las Palmas (Spain) and expressly waive any other jurisdiction that may apply, unless the applicable legislation prevents the parties from submitting to a specific jurisdiction.

 

PRIVACY POLICY

PRIVACY POLICY – ADDITIONAL INFORMATION

Our privacy policy forms part of the general conditions governing this website.

Who is responsible for processing your data?

INVERSIONES Y GESTIONES TURÍSTICAS, SA

CIF (Tax ID): A 35099316

Address: Calle Cartago, 22, 1ª Planta, El Tablero, 35109, San Bartolomé de Tirajana.

Tel.: 928721147

Email: lopd@becordial.com

You can use any of the above ways to contact us.

We reserve the right to change or adapt this privacy policy at any time. We recommend you read it and if you have registered and access your account or profile, you will be informed of any changes.

If you are any of the following collectives, please consult the dropdown information:

+ CLIENTS

Why do we process your personal data?

We process your data to manage your booking, your stay at the hotel and to ensure payment of the costs arising from your stay.

We will give your data to law enforcement agencies to comply with current legislation and to any agencies or travel operators involved.

We will keep your data for a minimum of six years to comply with tax, commercial, consumer and traveller registration regulations.

What is the lawful basis for processing your data?

The lawful basis is your consent.

+ CONTACTS VIA THE WEBSITE OR EMAIL

Which data do we collect through the website?

We may process your IP address, the operating system or browser you use and even anonymously how long your visit lasts.

If you provide us with data in the contact form, you will be identified to contact you if necessary.

Why do we process your personal data?

  • To respond to your enquiries, requests or questions.
  • To manage the service you request, to respond to your request or to process your enquiries.
  • To send you information concerning your request electronically.
  • To send you marketing or event information electronically provided we have your express authorisation.
  • To conduct online analyses and improvements of our products and services. To improve our marketing strategy.

What is the lawful basis for processing your data?

The data subject’s acceptance and consent: when you have to fill in a form and click on the send button to make a request, this will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to that form or have accepted our privacy policy.

All our forms have the * symbol next to compulsory data. If you do not fill in these fields or you do not tick the checkbox accepting our privacy policy, you will not be able to send the information. The checkbox text is usually as follows: ‘□ I am over 14 and I have read and accepted the privacy policy.’

+ CONTACTS VIA SOCIAL MEDIA

Why do we process your personal data?

  • To respond to your enquiries, requests or questions.
  • To manage the service you request, to respond to your request or to process your enquiries.
  • To communicate with you and to create a community of followers.

What is the lawful basis for processing your data?

Your acceptance of a contractual relationship in the social media environments based on their privacy policies:

Facebook http://www.facebook.com/policy.php?ref=pf

Instagram https://help.instagram.com/155833707900388

Twitter http://twitter.com/privacy

LinkedIn http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

Pinterest https://policy.pinterest.com/en-gb/privacy-policy

Google* https://policies.google.com/privacy

*(Google+ and YouTube)

How long do we keep your personal data?

We can only consult or delete your data in a restricted manner as you have a specific profile. We will process your data for as long as you follow us, are friends with us or click ‘like’, ‘follow’ or similar buttons.

If you wish to rectify your data or restrict information or publications, go to your profile or user settings on the appropriate social network.

+ PROMOTIONS AND ADVERTISING

What data do we collect to send you marketing information?

INVERSIONES Y GESTIONES TURÍSTICAS, SA may use your contact details to send you notifications of our products or services that you might find especially interesting. We will ask you for your consent to process your personal data for this purpose in the appropriate form. At any time you may ask us to stop sending you these notifications and click on unsubscribe in any email we send you.

Why do we process your personal data?

  • To inform you of products or services you may be interested in and also promotions and benefits of INVERSIONES Y GESTIONES TURÍSTICAS, SA
  • To send you marketing or event information electronically provided we have your express authorisation.
  • To analyse and improve our mailings to streamline our marketing strategy.

What is the lawful basis for processing your data?

The lawful basis for processing your data is your consent, which we ask for in the appropriate form.

How long will we keep this data to send you promotions and advertising?

Once you have given your consent, we will keep your personal data for this purpose until you inform us that you no longer want to receive notifications from us.

Do we include third-party personal data?

No, we generally only process data that data subjects provide us with. If you provide us with third-party data, you must first inform these people and ask for their consent, otherwise we are exempt from any liability for failure to comply with this requirement.

And the personal data of minors?

We do not process the personal data of children under 14. Therefore, please do not provide us with this data if you are not 14 or over and do not provide us with third-party data of children under 14. INVERSIONES Y GESTIONES TURÍSTICAS, SA is exempt from any liability for failure to comply with this provision.

Will we contact you electronically?

  • We will only contact you electronically to manage your request if this is one of the contact methods you have provided us with.
  • If we send you any advertising, it will only be with your prior express authorisation.

What security measures have we put in place?

You do not need to worry. We have adopted an optimal level of protection of the personal data we handle and we have installed all the state-of-the-art resources and technical measures available to us to prevent the loss, incorrect use, alteration, unauthorised access and theft of your personal data.

Who will we transfer your data to?

We will not transfer your data to third parties unless it is a legal obligation. Specifically, we will notify the tax authorities and banks and financial institutions for the payment of the service we provide or the product you acquire. We will also notify the people responsible for the necessary processing to implement the agreement.

If you choose an application, website, platform, bank card or any other online service for your purchase or payment, your data will be transferred to this platform or it will be processed in its environment completely securely at all times.

The website development and maintenance company and the hosting company will access our website when we ask them to do so. They have signed a service provision contract that obliges them to maintain the same level of privacy as we do.

Any international data transfer while using US applications will adhere to the Privacy Shield Framework that ensures US software companies comply with European data protection policies concerning privacy.

What rights do you have?

  • To know whether we are processing your data or not.
  • To access your personal data.
  • To ask us to rectify your data if it is not correct.
  • To ask us to erase your data if it is no longer necessary for the purposes for which we collected it or if you withdraw your consent.
  • To ask us to restrict the processing of your data in some circumstances. In this case, we will only keep your data in accordance with current regulations.
  • To receive your data in a structured or commonly used and machine-readable format for data portability. If you prefer, we can send your data to the new data controller you notify us of. This is only valid in certain cases.
  • To lodge a complaint with the Agencia Española de Protección de Datos (Spanish Data Protection Agency) or relevant supervisory authority if you believe we have acted inappropriately.
  • To withdraw your consent at any time for any processing you previously consented to.

If your data changes, we would be grateful if you could notify us so that we can update our records.

Do you want a form to exercise your rights?

  • We have forms so you can exercise your rights. Ask for one by email or, if you prefer, you can use the forms produced by the Agencia Española de Protección de Datos or by third parties.
  • These forms must be signed electronically or be accompanied by a photocopy of your ID.
  • If another person represents you, they must attach a copy of their ID, or use their electronic signature.
  • Forms can be submitted in person, sent by post or email to the address of the data controller mentioned at the beginning of this text.

How long will we take to respond when you exercise your rights?

That depends on the right, but at most one month from your request, and two months if the subject matter is highly complex and we notify you that we need more time.

Do we process cookies?

If we use a cookie type that is not necessary, you can consult our cookie policy by following the link from the homepage.

How long do we keep your personal data?

  • We will keep your personal data for as long as you remain linked to us.
  • When you no longer wish to be linked to us, we will keep your personal data processed for each purpose for the legally established periods, including the period a judge or court may require your data in line with the statute of limitations for legal action.
  • Therefore, we will keep your personal data provided the above-mentioned legal periods have not expired, if there is a legal obligation to keep your data, or, if there is no legal period, until the data subject asks us to erase their data or withdraws their consent.
  • We will keep all the information and communication concerning your purchase or the provision of our service while the warranties for these products or services are in force to address any possible claims.

 

 

Cookies

COOKIE POLICY OF http://www.losguayres.com/

This cookie policy is an integral part of the legal notice and the privacy policy of INVERSIONES Y GESTIONES TURÍSTICAS, SA. Accessing and browsing the website or using its services imply the acceptance of the general conditions in our legal notice (and, therefore, of the privacy policy and cookie policy). Please read the following carefully.

Thank you for visiting us today. We want your experience on this website to be as good as possible. That’s why we’ve written this cookie policy in the most transparent way possible.

What is a cookie?

Cookies are files containing small amounts of information that are downloaded onto a user’s device when using and visiting the website. Their main purpose is to recognise users when they access INVERSIONES Y GESTIONES TURÍSTICAS, SA and they also help us to improve our website’s quality and usability.

Cookies are essential for the Internet to operate. They cannot harm users’ equipment/devices and if they are activated in browser settings, they help us identify and solve any possible operating errors of http://www.losguayres.com/.

Cookie Types

There are different types of cookies. They all work in the same way, but there are small differences between them:

  1. a) Session Cookies: Session cookies only last during your visit and they are deleted when you close the browser. Their main purpose is to identify the device type and support the website’s security or basic operation. They don’t contain any personal information that can identify a person.
  2. b) Persistent or Permanent Cookies: They are stored on your device’s hard drive and our website reads them every time you visit http://www.losguayres.com/. They have a specific expiry date after which the cookie stops working. They help us identify your actions and preferences, to analyse visits and help us to understand how users arrive at our page and improve our services.
  3. c) Functionality Cookies: They enable http://www.losguayres.com/ to remember the decisions users make, such as login details or identifiers.

    The information these cookies collect is anonymised (in other words, they don’t contain your name, address or other details).

  4. d) Third-Party Cookies. Third-party cookies are cookies installed by a website that is not the one you are visiting. For example, the cookies used by social networks (such as Facebook) or by external content (such as Google Maps). Some advertising companies also use this type of file to monitor your visits on every site where they advertise.
  5. e) Analytical Cookies: The purpose of these cookies is periodic maintenance and ensuring good operation and service for the user by collecting your activity data.

Use of cookies by https://www.losguayres.com/.

By accessing http://www.losguayres.com/, you expressly accept that we can use these cookies on your devices. If you deactivate the cookies, your browsing on http://www.losguayres.com/ may not be optimal and some of the features http://www.losguayres.com/ has may not work properly.

  1. a) Own Cookies

Our website uses our own cookies (small text files that your browser stores) to recognise you and provide you with a better service. Accepting our cookies gives you the advantage of saving time. They can also be used to recognise you on later visits and, therefore, adapt the content shown to you, to obtain information on the date and time of your last visit, to measure some traffic parameters within the website and to estimate the number of visits made so we can focus and adjust our services and promotions more effectively.

No cookie allows us to contact your telephone number, your email address or any other means of contact. No cookie can extract information from your hard drive or steal personal data.

  1. b) Third-Party Cookies. Google Analytics Cookies

This website uses the Google Analytics service provided by Google, Inc., a company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (‘Google’).

Google Analytics uses cookies to help us analyse the use our users make of the website. The information the cookie generates about your website use (including your IP address) will be transferred directly and filed by Google in servers in the USA. Google will use this information on our behalf to monitor website use, compile activity reports and provide other services related to website activity and Internet usage. Google may transfer this information to third parties when this is required by legislation or when these third parties process the information on behalf of Google. Google will not associate your IP address with any other data that Google has.

You may refuse the processing of your data or information by rejecting the use of cookies by selecting the appropriate setting of your browser. However, you should realise that if you do this, you may not be able to access all this website’s functions. By using this website, you consent to Google processing your information in the manner and for the purposes described above.

User settings to avoid cookies.

To comply with current legislation, at http://www.losguayres.com/ we provide you with the information you need to change the settings of your browser/browsers to ensure your privacy and security concerning cookies. Consequently, we provide you with information and links to the official support sites of the main browsers so you can decide if you want to accept the use of cookies or not.

You may block cookies using the browser setting tools or you can change your browser settings to warn you when a server wants to save a cookie:

  1. a) If you use Microsoft Internet Explorer, go to: Tools > Internet options > Privacy > Settings For more information, please visit https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookiesand http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9.
  2. b) If you use Firefox, go to the menu and select: Options > Privacy & Security > History. For more information, please visit https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences.
  3. c) If you use Chrome, go to: Settings > Advanced > Privacy and Security > Content Settings > Cookies. For more information, please visit https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
  4. d) If you use Opera, go to: Settings > Preferences > Advanced > Cookies. For more information, please visit https://www.opera.com/help/tutorials/security/cookies/